Cancun International Airport (CUN)

Private transfer companies offer transport on the 30 minute ride to Puerto Juarez in Cancun where you then take a 20 minute ferry boat to Isla Mujeres. Our Concierge can help plan or we can recommend transfer companies.

Recommend the Ultramar ferry company. Click here for ferry info https://www.ultramarferry.com

Our property manager or concierge can meet you at the ferry terminal upon arrival to Isla Mujeres and help you get a taxi to the house.

Our property manager will meet you at the house and give an orientation tour of Casa Brisa Tranquila at which time you’ll receive the door code. She will also be happy to help you rent a golf cart.

– Check-in is 3pm
– Check-out is 11am
– If your arrival or departure time does not mesh with these times, please let us know ahead of time so can prepare for our next guests properly.

A very personal preference. Suggested budget for two guests $200-$250 (USD) per day. This covers us for eating and drinking out 2 meals per day (with one upscale place- wining/dining), snorkeling, renting a lounger at North Beach, a spa service, and souvenirs. If you include a fishing tour, an off-island tour, or private chef services on a regular basis that will require you to budget more. There are lots of ways to make your dollar stretch.

No. CASH is King. Very few places on the island accept credit/debit cards, and some even offer a discount to pay in cash. Although the US Dollar is accepted, the exchange rate will be better if you pay with Mexican Pesos. We recommend coming to the island with some Mexican Pesos on hand. There are convenient exchange places at the airport and on the island at the Isla Mujeres ferry terminal, and at ATMS at banks.

Tipping is always appreciated and never required. How much you tip, is up to you. As in the US, we tip 15-20% of our tab/service. It is against the law for restaurants to include the tip on the bill, but that does not stop some from trying to add a tip, so always review your bill carefully, and look to see if your tab includes “servicio” or “tips” before leaving a tip on the table. Islanders work very hard to meet tourists’ expectations and often work for nothing more than their tips, for example the porters at the ferry dock and the baggers at the grocery store work ONLY for tips. We ask that you tip our staff at your discretion upon your departure.

Yes, there are a number of banks on the island, each with ATMs. There is an ATM at the Chedraui grocery store, and you can wire transfer money to yourself via Remitely. Ask us for details if you need assistance.

– Yes! Just ask our Concierge or our property manager to help you.
– Yes- there is a bus service on the island that runs until 9pm. You can wave down the driver to stop in front of the house. Bus fare is $2.00 (USD), they offer On/Off all day bus fares.

Yes! Just ask our Concierge or our property manager to help you, and they will provide you an itemized receipt for your cost of the groceries. There are three grocery stores on the island, and many mini-supers. Chedraui is the name of the grocery store most similar with what Americans and Canadians may be familiar. They stock many familiar products and produce.

Absolutely! Ask our Concierge to help you plan. There are many private chefs on the island, each can prepare a delicious breakfast, lunch, and/or dinner for you with specialty drinks, if you’d like. Our gourmet kitchen and outdoor grill are fully stocked and ready with everything needed to prepare meals.

Yes! Massages, yoga sessions, facials, nails, and more. Just ask our Concierge for help. We have a massage table and yoga mats/blankets/blocks handy at the house.

Yes. Isla Mujeres is only 5 miles long north/south and 1 mile wide east/west. All beaches are open to the public. The best beaches are 15 minutes away by golf cart- North Beach (Playa Norte) on the far north end of the island and Central Beach (Playa Centro) on the far northwestern point of the island. There are other beaches on the eastern coastline all along the island. There are several beach clubs as well on the bay side of the island.

Yes. Casa Brisa Tranquila is located on the south end of the island. This part of Isla Mujeres is more tranquil than the north end of the island. There are restaurants/bars, a water park, and an historic site within walking distance from Casa Brisa Tranquila each with amazing views of the Caribbean. The north end is also known as the downtown area. It includes residences but offers more bars, restaurants, shops, beaches, and “hub-bub”. Mid-island also offers places to go, things to do. With the island being only 5 miles long, you are close to “the action” yet distanced enough to enjoy tranquility at Casa Brisa Tranquila.

No, not for personal use. Our laundry facility is for our staff only. Our property manager can help you with off-site laundry services. Although we recommend a 24-hr laundry service, it is better to give a 2-day buffer to have your clothes laundered and returned to you.

Wow! It all depends on your level of interest. The list includes, but is not limited to: snorkeling, scuba diving, sunbathing, beach combing, swimming with whale sharks, fishing, dining, playing at parks, boating, taking in local sites, touring historic sites, getting pampered, taking walks, relaxing, or just doing nothing! Ask our Concierge. And visit www.tasteofisla.com

Yes! Ask our Concierge for help. Casa Brisa Tranquila and Isla Mujeres are close to many Mayan ruins, such as Chichen-Itza, Tulum, Ek-Balam, cenotes (underground pools), colonial cities of the Yucatan peninsula, water parks such as X-Caret, and more, all a full day trip experience.

Yes. Delivery service is mostly consolidated through group services, such as Isladelivery.com.
If it is a rainy day, allow for at least 45 minutes for delivery, as they will be very busy. Our Guest Book will have suggestions for you.

Contact us!